# Zapier -> Jira Service Management

## How the connection HackenProof -> Zapier Webhook works <a href="#h_b316c566a9" id="h_b316c566a9"></a>

This guide explains how our Zapier WebHook can help companies when they run a bounty program at HackenProof.

<mark style="background-color:purple;">Please note! It's Zapier Webhook integration, not Zappier App</mark>

As you know, HackenProof uses a ticket-based system that has [different stages of reports](https://docs.hackenproof.com/bug-bounty/reports-basics) processing.

Once you connect your bug bounty program to your Zapier account, the bot will send notifications about the following:

* new reports (that includes the Program name, Report title, Report severity, and Report URL)

### Step 1. Generate your ZapierHook URL <a href="#h_22fa840395" id="h_22fa840395"></a>

* Navigate to the Zapier dashboard
* Create a new Zap

<figure><img src="https://downloads.intercomcdn.com/i/o/751784523/ccf20a10036684556690ed66/image.png" alt=""><figcaption></figcaption></figure>

* Choose Trigger: Webhooks by Zapier

<figure><img src="https://downloads.intercomcdn.com/i/o/751793272/0ef06d556739555b086b7d35/image.png" alt=""><figcaption></figcaption></figure>

* Choose the Event type: Catch Hook

<figure><img src="https://downloads.intercomcdn.com/i/o/751794381/4ef293a7c381b3e8a1653df2/image.png" alt=""><figcaption></figcaption></figure>

* Press the Continue button:

<figure><img src="https://downloads.intercomcdn.com/i/o/751799008/e4c2ae64adffb7fb0f89d0b3/image.png" alt=""><figcaption></figcaption></figure>

* Pick off a Child Key and press Continue. Here you can name it as you wish.

<figure><img src="https://downloads.intercomcdn.com/i/o/751802890/b6257081496897d31487df1f/image.png" alt=""><figcaption></figcaption></figure>

* Copy the ZapierHook URL:

<figure><img src="https://downloads.intercomcdn.com/i/o/751804476/3fe5bac5a62127f8b231c9e5/image.png" alt=""><figcaption></figcaption></figure>

### Step 2. Add the copied ZapierHook URL to HackenProof: <a href="#h_54d1d86b75" id="h_54d1d86b75"></a>

* Navigate to your Program integration section and choose Zapier:

<figure><img src="https://downloads.intercomcdn.com/i/o/751807355/e5eb049d475ef7cbc9876149/image.png" alt=""><figcaption></figcaption></figure>

* Paste your copied ZapierHook URL and press Connect button

<figure><img src="https://downloads.intercomcdn.com/i/o/751808706/4af7a8b9e911498009b08ffb/image.png" alt=""><figcaption></figcaption></figure>

<figure><img src="https://downloads.intercomcdn.com/i/o/751809740/33da9fbedf554dc0403345fb/image.png" alt=""><figcaption></figcaption></figure>

### Step 3. Connect your Jira Service Management App <a href="#h_3f51fe2960" id="h_3f51fe2960"></a>

* in this sample, we will use Jira Service Management
* So now you need to find your App

<figure><img src="https://downloads.intercomcdn.com/i/o/751895122/52d988ac01968226711fac70/image.png" alt=""><figcaption></figcaption></figure>

* in this sample, we will use Jira Service Management

<figure><img src="https://downloads.intercomcdn.com/i/o/751896095/c91099b2b1fa6de962388b3a/image.png" alt=""><figcaption></figcaption></figure>

* chose event type Create Request and press the Continue button

<figure><img src="https://downloads.intercomcdn.com/i/o/751896526/5a28e78bc618addef80138ef/image.png" alt=""><figcaption></figcaption></figure>

* Now specify data about your Jira project in the Site and Projects fields (data in the screenshots is just an example). Project name - is your Jira project where you want to send reports
* Choose Request Type, for example, GET IT Help

<figure><img src="https://downloads.intercomcdn.com/i/o/751898576/ac29e0a1697d0c928e4a218c/image.png" alt=""><figcaption></figcaption></figure>

* Specify Summary: you can use Report Title as a summary
* And add a Description that can include a few fields at the same time. Also, you can add some pre-description for each field to understand it in Jira later:
  * Program name:
  * Report ID:
  * Report URL:
  * Report Severity:
  * Report Status:
* Now, test your action and make your Zap published

<figure><img src="https://downloads.intercomcdn.com/i/o/751904698/f0de8b8cb574b09f20205204/image.png" alt=""><figcaption></figcaption></figure>

* Check your Jira Service Management project for test ticket:

<figure><img src="https://downloads.intercomcdn.com/i/o/751905856/92da85dfb3abf63b7a6db01c/image.png" alt=""><figcaption></figcaption></figure>

* here is how the report looks like inside:

<figure><img src="https://2686245090-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Faou7mxABOvrk0uZ81vUx%2Fuploads%2F2uylg7mLuY8KweQnPo5Y%2Fimage.png?alt=media&#x26;token=55723079-6bab-4b87-8003-7992052fb6e1" alt=""><figcaption></figcaption></figure>
