Zapier -> Jira Service Management

Get notifications in Jira Service Management from HackenProof about new reports, report status, and report severity changes

How the connection HackenProof -> Zapier Webhook works

This guide explains how our Zapier WebHook can help companies when they run a bounty program at HackenProof.

Please note! It's Zapier Webhook integration, not Zappier App

As you know, HackenProof uses a ticket-based system that has different stages of reports processing.

Once you connect your bug bounty program to your Zapier account, the bot will send notifications about the following:

• new reports (that includes the Program name, Report title, Report severity, and Report URL)

Step 1. Generate your ZapierHook URL

• Navigate to the Zapier dashboard

• Create a new Zap

• Choose Trigger: Webhooks by Zapier

• Choose the Event type: Catch Hook

• Press the Continue button:

• Pick off a Child Key and press Continue. Here you can name it as you wish.

• Copy the ZapierHook URL:

Step 2. Add the copied ZapierHook URL to HackenProof:

• Navigate to your Program integration section and choose Zapier:

• Paste your copied ZapierHook URL and press Connect button

Step 3. Connect your Jira Service Management App

• in this sample, we will use Jira Service Management

• So now you need to find your App

• in this sample, we will use Jira Service Management

• chose event type Create Request and press the Continue button

• Now specify data about your Jira project in the Site and Projects fields (data in the screenshots is just an example). Project name - is your Jira project where you want to send reports

• Choose Request Type, for example, GET IT Help

• Specify Summary: you can use Report Title as a summary

• And add a Description that can include a few fields at the same time. Also, you can add some pre-description for each field to understand it in Jira later:

  • Program name:

  • Report ID:

  • Report URL:

  • Report Severity:

  • Report Status:

• Now, test your action and make your Zap published

• Check your Jira Service Management project for test ticket:

• here is how the report looks like inside: