Zapier -> Jira Service Management

Get notifications in Jira Service Management from HackenProof about new reports, report status, and report severity changes

How the connection HackenProof -> Zapier Webhook works

This guide explains how our Zapier WebHook can help companies when they run a bounty program at HackenProof.

Please note! It's Zapier Webhook integration, not Zappier App

As you know, HackenProof uses a ticket-based system that has different stages of reports processing.

Once you connect your bug bounty program to your Zapier account, the bot will send notifications about the following:

  • new reports (that includes the Program name, Report title, Report severity, and Report URL)

Step 1. Generate your ZapierHook URL

  • Navigate to the Zapier dashboard

  • Create a new Zap

  • Choose Trigger: Webhooks by Zapier

  • Choose the Event type: Catch Hook

  • Press the Continue button:

  • Pick off a Child Key and press Continue. Here you can name it as you wish.

  • Copy the ZapierHook URL:

Step 2. Add the copied ZapierHook URL to HackenProof:

  • Navigate to your Program integration section and choose Zapier:

  • Paste your copied ZapierHook URL and press Connect button

Step 3. Connect your Jira Service Management App

  • in this sample, we will use Jira Service Management

  • So now you need to find your App

  • in this sample, we will use Jira Service Management

  • chose event type Create Request and press the Continue button

  • Now specify data about your Jira project in the Site and Projects fields (data in the screenshots is just an example). Project name - is your Jira project where you want to send reports

  • Choose Request Type, for example, GET IT Help

  • Specify Summary: you can use Report Title as a summary

  • And add a Description that can include a few fields at the same time. Also, you can add some pre-description for each field to understand it in Jira later:

    • Program name:

    • Report ID:

    • Report URL:

    • Report Severity:

    • Report Status:

  • Now, test your action and make your Zap published

  • Check your Jira Service Management project for test ticket:

  • here is how the report looks like inside:

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