# KYC

#### KYC Verification Requirements

KYC verification via HackenProof is required in the following cases:

* Before withdrawing rewards from the platform, if you are a tax resident of the European Union;
* When your report is approved and the company requests KYC verification to credit your reward;
* When participating in Bug Bounty / Disclosure / Contest programs where access to code is granted only after completing KYC.

You will receive a dedicated link and instructions to complete the KYC process.

#### How to Complete KYC

1. Open [kyc-support-request ](https://discord.com/channels/918595597769015397/1485703545436242000) .
2. Our support team will provide you with a link to complete KYC verification: <https://kyc-forms.amlbot.com/>………..
3. Make sure to follow these requirements carefully:&#x20;

   * Use the same email address that is associated with your HackenProof accoun;
   * Disable any VPN before starting the KYC process;
   * Notify us once you have completed the process;

   &#x20;  **⚠️ Important:**

   * Failure to follow points 1 and 2 will result in an unsuccessful KYC attempt.

#### Attempt Limits & Fees

* You have 2 free attempts to complete the KYC process;
* Each additional attempt (starting from the 3rd) will cost $3;
* &#x20;If your balance is insufficient, please create a [Paid Submissions](https://discord.com/channels/918595597769015397/1485695133633744916) ticket — the Support Team will provide instructions on how to top up your balance.

#### Email Policy

* If you change the email address associated with your account, your KYC verification will be automatically rejected;
* Transferring KYC to a new email address costs $3.

#### Important Notice

Repeated violations of these requirements (incorrect email, use of VPN, or unnecessary email changes) generate additional operational costs. Please follow all instructions carefully to avoid delays, rejections, or extra fees.


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