Report Submission Requirements

To maintain high-quality submissions and reduce spam, HackenProof applies certain restrictions that may affect your ability to submit reports.

Please review the following policies before submitting.

1. Reputation-Based Access

Some programs require a minimum amount of reputation points to submit reports.

If you do not meet the required threshold, you will not be able to submit.

How to increase your reputation:

• Submit valid reports to other programs

• Complete your profile

• Participate actively on the platform

• Request guidance via our Discord support channel

More info about points can be found here.

Reputation helps us ensure that researchers submitting to sensitive programs have proven experience.

2. Paid Submissions

Certain programs use a paid submission model.

This means:

• Each report submission requires a fee

• The fee amount is defined by the program owner

• Please note: fees for paid submissions in Audits are non-refundable.

How it works:

• The submission fee is deducted from your HackenProof balance

• If your balance is insufficient, you will not be able to submit

How to fund your balance:

• Use existing funds on your account

• Make a deposit via support

To deposit funds: → Please create a support request in our Discord, and the team will guide you through the process

Refund Policy

We aim to ensure fair treatment for researchers.

In the following cases, your submission fee will be fully refunded:

• If your report is marked as Duplicate (valid issue already reported)

A duplicate still confirms a valid issue exists. The refund ensures you are not penalized for reporting real findings.

Refunds are processed as a balance cashback to your HackenProof account.

Support & Special Cases

We provide additional support for specific situations:

🏆 Top 100 Researchers

If you are in the Top 100 leaderboard and encounter an urgent issue:

• You can request account credit via support

• Our team will review and may fund your submission

Important Notes

• Paid submissions are not intended to penalize valid research, but to reduce spam and improve triage efficiency

• In case of valid duplicates or edge cases, the team may review and compensate accordingly

• Always review program-specific policies before submitting

Need Help?

If you have any questions or need assistance: → Reach out via our Discord support channel